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Rating Summary

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136 Reviews

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Performance

1
06 March 2015 , Steven M (West Falmouth, MA)

When I called for service I asked for an estimate. I was quoted with no onsite estimate. The installer arrived and the rails were too short. I rescheduled and no one arrived. I will find another… Read more When I called for service I asked for an estimate. I was quoted with no onsite estimate. The installer arrived and the rails were too short. I rescheduled and no one arrived. I will find another installer.

Company response:

Unfortunately we had a scheduling miscommunication internally, however Mr. Murphy was taken care of immediately the next morning. Please see his second review.

Perfect installation

5
30 October 2014 , Mary Beth R (Falmouth, MA)

Everything was so easy I wish all I had that kind of good fortune with other contractors! The doors are beautiful. I admire them everytime I leave home and return.

Excellent experience

5
30 October 2014 , Tom M (Bourne, MA)

We recently had two new garage doors installed. It was a pleasure dealing with Keith Caspersen and his team. The doors recommended were perfect for our home. The installation was done professionally.… Read more We recently had two new garage doors installed. It was a pleasure dealing with Keith Caspersen and his team. The doors recommended were perfect for our home. The installation was done professionally. It was an excellent overall experience and I would highly recommend choosing Caspersen for your new garage doors.

Job well done

5
19 September 2014 , gerard l (north falmouth, MA)

Job done right the first time ,well done

Happy with New Garage Door

4
19 September 2014 , Mary C (Falmouth, MA)

Overall experience in purchasing and installation of garage door went well. Everyone was professional and installers were very neat. My only concern is relative to the door I selected.
Opening… Read more Overall experience in purchasing and installation of garage door went well. Everyone was professional and installers were very neat. My only concern is relative to the door I selected.
Opening for garage has mitered corners, wish it had been pointed out to me that with a row of windows at the top the corners at top outside end would be cut off, It looks OK, but I would have chosen differently had I realized this would be the case.

Couldn't be happier

5
19 September 2014 , Claudette M (BUZZARDS BAY, MA)

I purchased my original garage door from them (1980's) and the replacement door. I was happy that they told me the different options that I had to repair my garage door and didn't try to sell… Read more I purchased my original garage door from them (1980's) and the replacement door. I was happy that they told me the different options that I had to repair my garage door and didn't try to sell me a new one.